Hotel Operations

Certificate in Applied Science

24 Credit Hours

The Hotel Operations certificate will equip students with the skills necessary to understand and apply basic hotel industry concepts including knowledge of operations, guest services, software applications, sales and marketing. Students will be prepared for entry-level employment in hotels, bed and breakfast operations, timeshares, resorts and other lodging operations and related fields.

Major Requirements

HOS 140	The Hospitality Industry	3
Lec: 3 Lab: 0 Credit:3 This course is a survey of the hospitality industry and the principles of operation of both lodging and food service industries. Students learn the range of alternative business options available in the industry from local, national and international perspectives.Learn More

HOS 150	Hotel Management	3
Lec: 3 Lab: 0 Credit:3 This course covers the management of the lodging phase of the hospitality industry, including front office, housekeeping and engineering.Learn More

HOS 157	Hospitality Service	3
Lec: 3 Lab: 0 Credit:3 This course is a comprehensive study of the principles and techniques required to provide exceptional service in the hospitality industry. Emphasis is placed on the service environment, the customer’s perspective, and the behavioral component of service.Learn More

HOS 160	Purchasing for Hospitality	3
Lec: 3 Lab: 0 Credit:3 This course is a study of a systematic approach to the principles of effective control and procurement of food products, beverages and equipment. Emphasis is placed on practical applications of facilities design, food cost reporting and inventory accountability functions.Learn More

HOS 164	Travel and Tourism	3
Lec: 3 Lab: 0 Credit:3 This course covers the history, development, concepts and principles of the travel and tourism industry. Students research case studies as well as local examples of how tourism affects the economy and society. Students also learn to interpret travel trends for business application.Learn More

HOS 258	Convention Management	3
Lec: 3 Lab: 0 Credit:3 This course is a study of acquiring, soliciting and servicing convention or individual properties in the hospitality industry.Learn More

HOS 262	Hospitality Software Applications	3
Lec: 3 Lab: 0 Credit:3 This course includes using microcomputer software to manage various areas of the hospitality industry.Learn More

HOS 265	Hotel, Restaurant and Travel Law	3
Lec: 3 Lab: 0 Credit:3 This course covers legal foresight for hospitality management. Topics include litigation involving dining and lodging responsibilities of the innkeeper.Learn More

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Admission Requirements

Admission into this program requires proof of high school graduation (or GED) and qualifying scores on SAT, ACT or the TTC placement test.